Terms & Conditions

Your Agreement for a Safe Trekking Experience

Important Notice

By booking with us, you agree to these terms in their entirety.

Last updated: May 14, 2025

1. Booking & Payments

Minimum age: 18 years (14 with guardian consent)
50% non-refundable deposit required at booking
Full payment due 7 days before trek date
We accept UPI, Credit Cards, and Bank Transfers
Late payments may result in booking cancellation

2. Cancellation Policy

More than 30 days notice: Full refund (minus deposit)
15-30 days: 50% refund
Less than 15 days: No refund
Weather cancellations: Full credit voucher
Medical cancellations: Require doctor's certificate

3. Participant Responsibilities

Disclose all medical conditions, including allergies
Maintain adequate fitness for chosen trek difficulty
Follow all safety instructions from guides
Carry specified equipment in packing list
No solo deviations from group routes

4. Liability & Risk

Trekking involves inherent risks, including but not limited to:
- Altitude sickness
- Wildlife encounters
- Weather hazards
We carry ₹10 lakhs medical insurance per participant
Not liable for personal equipment loss or damage
Force majeure events exempt from obligations

5. Environmental Policy

Strict Leave No Trace principles enforced
₹5000 penalty for littering
Single-use plastics prohibited
Stay on marked trails at all times

6. Intellectual Property

All route designs and content are copyrighted
Trek photos may be used for promotional purposes
GPS data sharing prohibited
User-generated content grants us royalty-free license

7. Governing Law

Disputes governed by laws of Karnataka, India
Arbitration in Bangalore jurisdiction
Maximum liability limited to amount paid
Invalid clauses severed without affecting remainder

Need Clarification?

Contact our team: hikershorizon@gmail.com

Office: Yelahanka, Bangalore, India - 560064

Chat on WhatsApp